These are questions that we often get from people looking for an American Red Cross Certification course.

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*Cancelation Policy

CPR/BLS Class refund and cancelation policy- The CPR class is not refundable. You may transfer the class to another person. A refund may be issued for a BLS class based on certain circumstances.

A $20 rebooking fee will be charged if you reschedule within 24 hours of the class.

If you cancel less than 4 hours before the class or do not show for class it is considered a No-Show and you forfeit your registration fee. 

Please click here to fill out a rebooking request form

ONLINE COMPONENT- Most of our CPR and BLS classes are blended learning classes which is made pretty clear at the time of registering.

If you show up to class without proof of completion you will not be allowed to attend that class and will be required to reschedule to a later date.

Lifeguard and Lifeguard instructor class refund and cancelation policy

We really didn't want to do it but it seems that a number of class registrants are unable to commit to a schedule. If you cancel within 12 hours of the start of the class or don't show, you will not be refunded. If you cancel your class within 72 hours of the class you will be charged a $40 cancellation fee which helps us pay for the increased preparation costs (materials and additional Instructors/staff as well as rental fees of the facility) that we take on with each enrollment. Please manage your time so we can manage ours.

LGI- These are expensive classes to set up because of the level of the instructor training required to offer them. If you late cancel or late rebook this class you will be charged a $100 late fee. IF YOU NO-SHOW YOUR REGISTRATION IS CONSIDERED FORFEITED.

WSI Class refund and cancelation policy

For WSI Class there is an additional Online Enrollment fee of $38 that is non-refundable paid to the Red Cross at the time of Registration so the total for a WSI Reschedule is $78.

The same cancellation rules apply. 72 hours for no fees. After 72 hours the $78 reschedule fees apply. Cancellations within 12 hours before the class are considered no shows. 

*DOES THE Lifeguard CLASS COME WITH CPR AND AED?

-Yes. Every American Red Cross Lifeguard Training Course includes CPR for the Professional Rescuer and AED.

TITLE 22, Blood Born Pathogens, Emergency O2, are not included in the basic training. These are different classes or Modules.

NOT PASSING THE PREREQUISITE TESTING 

Lifeguarding- If you are unable to pass the test for a lifeguard class that you have signed up for your registration fee will be returned to you minus a $40 booking fee for securing your spot. If you are unsure of your skills you can schedule to attend a testing session free of charge during any of our scheduled lifeguard classes. This will give you an indication of your ability to pass our test.

Lifeguarding Instructor- If you are unable to pass the test for the Lifeguard Instructor class you will be charged a $100 booking fee due to the expectations and preparations for this class being so much higher. We would encourage you to review your skills and be sharp in your CPR knowledge before enrolling in our instructor courses. Please call ahead of time if you have any questions. 

*WHY ARE OTHER TRAINING CLASSES SO EXPENSIVE? IS IT A DIFFERENT CLASS?

-It is the exact same material and Certification. Training Partners of the Red Cross can charge what they determine their class should cost based on their expenses. At Breakwater Aquatics we are fortunate to have low operating expenses and our priority is the training so we try to keep the price of the class low. Our instructors are some of the most veteran Guards and Instructors from Aquatics programs in the City of Long Beach and the surrounding areas. 

*WILL THIS CLASS GET ME A JOB

-Jobs vary in what they require. A Lifeguard Training Certification is the minimum but many places require both the LGT and the Water Safety Instructor certification (WSI) which is for teaching ARC swim lessons.

*DO I NEED TO TAKE AN ONLINE CLASS ALSO?

-There are two types of classes with the Red Cross

1. IN-PERSON where all the material is covered in the classroom.

2. BLENDED LEARNING CLASSES where the student is required to create an American Red Cross Account online and then enroll for the online portion of the class. Please take note of they type of class you sign up for.

*Are there HIDDEN FEES WITH YOUR REGISTRATION

-Often classes are "BLENDED" and require registering to an online portion of the class. We include that online fee in our classes. Our class fees whether blended or not, are exactly as they are advertised. The Class fee includes all of the fees of the class and PPE Required including the CPR Mask. The required class Manuals for the class are your responsibility to purchase from the American Red Cross.

* I lost my cert, Where can I find a copy of it?

Click here to go to the Red Cross site for your cert

For Instructor Level certs you will need to access you instructors profile at classes.redcross.org or call 1800 red cross